Process & Pricing
What is the process / where do I start?
Phone, text / WhatsApp messages are welcomed and I will get back to you as soon as possible.
If you prefer to email, send an enquiry to adele@atidymindnorth.co.uk.
If you do not receive a personalised response within 2 working days, please check your junk/spam folders and if possible, make me aware through another contact method. Thank you.
Generally by phone / video call lasting around 15 minutes, a free, friendly chat about whether this is the right service for you. An opportunity for you to speak confidentially about any challenges that you are facing and ask any questions.
I understand that it can be hard to take this step, but please be assured that I have the utmost respect for you and genuinely care about your wellbeing. We work flexibly with clients so we can put forward options and make suggestions based on the scale of decluttering and organising needed. If your project is more complex or unusual, we may suggest that we speak further or visit you to do a more in-depth assessment (charges may apply).
Although there is no obligation, you may choose to book an initial session or discuss planning a series of sessions.
In-person decluttering and organising sessions can be between 2 hours and 8 hours, depending on your location and what we feel is appropriate.
Alternatively, you may wish to access our virtual services.
How much does it cost?
Pricing explained – A Tidy Mind North
Initial 15-minute discovery consultation by phone or video call – free of charge.
Additional consultation (for more complex projects / if an in-person visit is required) – As per hourly rate and associated mileage where applicable.
Length of sessions range from 2-8 hours (a minimum number of hours per session may be required if travelling longer distances).
We offer a simple flat rate per organiser, per hour of £36 for our services during the week. This rate may be higher for weekends or evenings. The pricing is in line with the standard market rate for professional organising in this area.
All services are flexible and bespoke to each client and will be discussed at consultation and reviewed periodically.
Payment is generally due on day of work preferably by bank transfer. Deposits may be required. Alternative arrangements / payment terms are considered in certain circumstances.
Please discuss with Adele Knott.
-
£36 per organiser, per hour - weekday rate
Evenings, weekends and bank holidays £40 per organiser, per hour.
Mileage charges may apply dependent upon location and will be confirmed at consultation and reviewed periodically.
Removal of items (e.g. for donation) may incur a charge of £5-20 depending upon the quantity and contents.
-
These services (please ask for further details of what we offer) can be accessed in a couple of different ways.
If you require a small amount of ad hoc support with tasks that I can complete as and when I have opportunities between structured client sessions, I will offer up to 4 hours of time for tasks (to be completed within 1 working week) at a reduced rate of £32 per hour (charged to the nearest 15 min). I can invoice for this independently or alongside any in-person sessions.
For lengthier / more complex administration tasks / projects, tasks with a specific time frame or if you wished to meet in person, I would need to dedicate specific time in the diary and therefore charge the standard rates as outlined for in-person services.
-
Within 5 miles of TS8 – generally free
TS postcodes - £0-£10
Darlington (central) £7- £12
Richmond, Durham, Consett, Sunderland, Hartlepool £20-£30
Newcastle and surrounding areas £25-£40
Generally, 45p per mile plus tolls such as Tyne Tunnel. Discuss with Adele as prices are dependent upon proximity to the A19, flexibility of travel times and ability to align session dates with any other clients in the same area.
-
Telephone calls outside of standard ‘free’ network calls / Use of internet outside of ‘free’ Wi fi – as per charged amount (O2 network)
Photo messaging outside of ‘free’ network / WIFI messages – 54p per message
Postage charges – as per letter / parcel charge
Printing – 5p per side of A4 (B&W) 10p per side of A4 (colour)
-
In some cases, you may be able to arrange direct payments if your care plan identifies that we can cater for some of your needs.
